CV
WORK EXPERIENCE | EDUCATION/APPRENTICESHIPS | SKILLS | INTERESTS | CONTACT
WORK EXPERIENCE
2022/11–present
Salesforce Administrator
SOLARWATT GmbH | Dresden
» Salesforce Sales Cloud, Service Cloud, Community Cloud, Commerce Cloud and Marketing Cloud
» Flow and Process Orchestration
» Develop Lightning Web Components and light APEX
» Focus on Service processes
2020/09–2022/10
CRM Administrator Salesforce
Cyberport GmbH | Dresden
» IT Service Owner for Salesforce Sales Cloud and Marketing Cloud
» Continuous Integration: Release and Deployment Management
» Advise product owner on solution architecture
» Evaluation and implementation non functional requirements
» Implement marketing and sales processes
2018–2020/09
Salesforce Administrator
Unitedprint.com SE | Radebeul
» Salesforce Service/Sales Cloud
» Salesforce Marketing Cloud
» Customized Enterprise Edition with 100+ users in Sales and Service
» Defined user groups, profiles, permission sets, rights management
» Migrated to Lightning Experience
» Marketing Automations: Process Builder & Journey Builder
» Reportings & Dashboards
» Lead generation process with Ads
» Individual Lightning Component
2013-2020/09
Email Marketing Specialist
Unitedprint.com SE | Radebeul
» Salesforce Marketing Cloud
» Template Building: HTML/CSS, Cross-Client-Validation, Responsive/Mobile Ready
» Personalization with AMPScript and Data Extension (multi-language)
» Journey Builder in combination with Salesforce Service Cloud
» Responsible for Corporate WordPress Blogs
2010–2013
Media Designer / Mediengestalter
Lokalnachrichten Verlagsgesellschaft mbH | Bautzen
» Print Layouting
» Responsible for Corporate WordPress Blogs
EDUCATION / APPRENTICESHIPS
2007–2010
Apprenticeship Media Designer
Lokalnachrichten Verlagsgesellschaft mbH | Bautzen
2005–2007
Study Media Computer Science / Medieninformatik
TU Dresden, 4 semester, exmatriculated for apprenticeship
2004
Allgemeine Hochschulreife / Abitur
Wirtschaftsgymnasium Bautzen
SKILLS
» German, English, HTML, CSS, SQL
» Trailhead Ranger: https://trailblazer.me/id/rhaller
» Superbadges:
- Service Cloud Specialist
- Lightning Experience Specialist
- Selling with Sales Cloud Specialist
- Lightning Experience Reports & Dashboards Specialist
- Security Specialist
- Business Administration Specialist
- Process Automation Specialist
» Familiar with Mac and OS X
» Worked in small teams but also independent (media designer freelancer)
» Creative, accurate, focussed, pro-active, organized
INTERESTS
» Renovate/refurbish the house
» Home Automation
» Interior Design
» Gardening
CONTACT ME
» mail@robert-haller.de
» https://linkedin.com/in/hallerrobert